Preview build for review. Items with an orange dashed outline are placeholders waiting on Andrew's answers. See the open questions
903-000-0000 Request Service

Preview only

Open questions for Andrew

Everything the site still needs from Andrew before launch. This page is only on the preview build.

The short list

Answering these clears almost every orange placeholder on the site.

The basics

  1. What phone number should go on the site, and is it OK for customers to text it?
  2. What email should customers use?
  3. Is Bonham home base? Will the Google profile show an address, or hide it and list the towns you serve?
  4. Is 3gplumbingdrain.com your domain?
  5. What does the "3G" stand for, how long have you been in the trade, and where did you learn it?

License and insurance

  1. Who is the Responsible Master Plumber and what is the license number (M-XXXXX)? What license do you hold?
  2. Do you carry general liability insurance, and will you send a certificate if a customer asks?
  3. Do you hold any of these: TCEQ septic (OSSF) license, TCEQ backflow tester, TDLR well pump installer, Railroad Commission LP-gas registration for propane work?

Hours and emergencies

  1. What are your regular hours?
  2. Do you really answer calls nights and weekends? If so, does after-hours cost more?
  3. About how soon can you usually get to Bonham, Leonard, Honey Grove, Trenton, Savoy, Whitewright and the county roads?

Services and equipment

  1. Do you own a sewer camera (with a locator)? A hydro jetter? Leak detection gear?
  2. Which of these do you do: hydro jetting, leak detection and slab leaks, gas and propane lines, water softeners and filters, trenchless sewer, backwater valves, restaurant grease lines?
  3. Which brands do you install for tank water heaters, tankless and softeners?
  4. Can you usually swap a failed water heater the same day? Do you haul off the old tank and pull the city permit?
  5. Do you take small jobs, and will you install fixtures the customer already bought?

Pricing

  1. How do you price: a service call fee, flat rate, or hourly? Does the customer always get the price before work starts?
  2. Any price ranges you would be OK publishing (for example a standard tank water heater swap)?
  3. Warranty on your work, payment types, financing?

Towns, photos and sign-off

  1. Which towns will you drive to, and anything you see a lot in any of them (old cast iron in town, septic out in the country, new builds by Bois d'Arc Lake)?
  2. Photos: you, the truck with the license number showing, and 10 or more real job photos (no house numbers).
  3. The freeze prep guide runs under your name. Read it and OK it (or mark what to change).

Business details still blank

  • Phone number
  • Text number (if different)
  • OK for customers to text the number
  • Public email
  • Responsible Master Plumber name
  • RMP license number (M-XXXXX)
  • Insured
  • Regular hours
  • Real after-hours emergency service
  • Google Business Profile link
  • Photo of Andrew and the truck

Page by page

The same questions in context, with the placeholder text each page is holding.

About

Questions

  • How many years have you been in plumbing, and where did you learn the trade? Which Texas license do you hold (master, journeyman or other)? The first paragraph has a blank for this.
  • What does the "3G" in the name stand for? A one-line story is perfect. The first paragraph has a blank for this too.
  • Who is the Responsible Master Plumber for 3G, and what is the license number (M-XXXXX)? The page says Andrew is the RMP, marked for you to confirm.
  • Insurance: do you carry general liability, and will you send a copy of the certificate when a customer asks? That line is marked for you to confirm.
  • Pricing: does the customer get the price before any work starts, and does it hold unless they OK more work? The "How we work" section says so, marked for you to confirm.
  • Is Bonham your base town? Anything local you'd like mentioned, like the chamber, a church, school or team sponsorships, or volunteer work?
  • Can you send a photo of yourself, and one of the truck, for this page?

Placeholder text on the page

  • Andrew has __ years in the plumbing trade.
  • The "3G" in our name stands for __.
  • You'll know the price before any work starts, and nothing gets added without your OK.
  • We cover the floor where we work and clean up before we leave.
  • Andrew is our Responsible Master Plumber
  • We carry general liability insurance and will send you a copy of the certificate if you ask.

Drain Cleaning

Questions

  • Do you own a sewer camera? The meta description (fixed by the SEO brief) says we "camera the line when clogs keep coming back," and the step "Look inside if it returns" says we run one on lines that keep clogging. If you don't, both need to change.
  • Do you own a hydro jetter? The last step says we jet the lines that need it, and the page links to the hydro jetting page (which only launches if you have one).
  • How do you price drain work: flat rate by drain, hourly, or a trip fee plus the job? Does the customer get the price before you start? The pricing answer on the page is marked for you to confirm.
  • Do you take after-hours calls for sewage backups? The page points backups to the emergency plumbing page, which only launches if after-hours service is real.
  • Do you cover Ladonia, Dodd City, Windom and the Lake Bonham and Bois d'Arc Lake areas? They're named in the last section.

Placeholder text on the page

  • We run a camera down a line that keeps clogging
  • and we jet the lines that need it
  • and you'll know the price before we start

Emergency Plumbing (launches only if confirmed)

Questions

  • Do you really answer emergency calls nights, weekends and holidays? This page only goes live if you do.
  • Do after-hours calls cost more than daytime calls, and will you give the price on the phone before you drive out?
  • What arrival times can you actually keep for emergencies in Bonham, Leonard, Honey Grove, Trenton, Savoy, Whitewright and out in the county? We won't publish any time until you confirm it.

Placeholder text on the page

  • Emergency calls nights and weekends
  • We take emergency calls nights and weekends.
  • After-hours visits cost more than daytime ones, and we'll give you the price and a realistic arrival time before we head your way.

Gas Line Repair (launches only if confirmed)

Questions

  • Do you do gas line work (leak repairs and new lines)? This page only goes live if you do.
  • Propane: Texas requires a plumber to register with the Railroad Commission (the LP-gas exempt registration, Form 16B) before working on propane piping or appliances. Do you or your RMP hold it? The line under the natural gas and propane table says we do and is marked for you to confirm.
  • How do you find gas leaks: leak-test fluid only, or do you also carry an electronic gas detector? The repair section mentions a detector, marked for you to confirm.
  • Do you pull city permits for gas work in Bonham and the other towns, and does the inspector check the pressure test? The last pressure test step is marked for you to confirm.
  • Do you run lines for standby generators and outdoor kitchens, including buried lines? Is there an electrician you team up with for generator wiring?

Placeholder text on the page

  • and an electronic gas detector
  • When the job needs a city permit, we pull it, and the inspector checks the test.
  • We work on both, and our license is registered with the Railroad Commission for propane work.

Freeze Prep Guide

Questions

  • Do you take frozen and burst pipe calls at night and on weekends during a freeze? The guide links to the emergency plumbing page, which only goes live if you do.
  • Would you offer a walk-through before the first freeze to point out the pipes most at risk? The shutoff section mentions it, marked for you to confirm.

Placeholder text on the page

  • We can also walk through your house before the first freeze and point out the pipes most at risk.

Hydro Jetting (launches only if confirmed)

Questions

  • Do you own a hydro jetter? This page only launches if you do. Every sentence that says we jet is marked for you to confirm, and the meta description (fixed by the SEO brief) says "Serving homes and businesses in Bonham and Fannin County."
  • Do you own a sewer camera? The page says the camera goes in before and after every jetting job, and that the customer sees the before and after pictures.
  • Do you jet grease lines for restaurants, cafes and shops, or homes only? One card and the meta description say businesses.
  • How do you price jetting: by the job, by the hour, or by the length of line? Does the customer get the price before you start, with nothing added without their OK?

Placeholder text on the page

  • This is how we run every jetting job
  • You see the before and after pictures
  • We jet grease lines for restaurants, cafes and shops
  • You get the price for jetting before we start, and nothing gets added without your OK

Leak Detection (launches only if confirmed)

Questions

  • Do you offer leak detection and slab leak repair? This page only goes live if you do.
  • What leak-finding equipment do you own (listening gear, thermal camera, line locator, test gauges)? The page will name only what you actually use.
  • For slab leaks, do you do spot repairs through the slab, reroutes, or both? Do you patch the concrete yourselves?
  • Will you give customers photos and a written description of the leak and the repair for their insurance claim?

Placeholder text on the page

  • Then we use listening equipment and a thermal camera to pin down the spot, so we open the floor or wall once, right over the leak.
  • We'll give you photos and a written description of the leak and the repair for your claim.

Plumbing Repair

Questions

  • Do you take small jobs, like one running toilet or one dripping faucet? Is there a minimum charge or trip fee? The first question at the bottom of the page says yes and is marked for you to confirm.
  • Will you install a faucet, toilet or other fixture the customer bought? Any conditions, like no warranty on parts you didn't supply? The second question says yes and is marked for you to confirm.
  • Do you also supply fixtures, and which brands do you normally put in?
  • Shower valves: when the valve body has to be replaced, do you open the wall from the back or through the tile, and do you patch the drywall or tile yourself or leave that to the homeowner? The shower section has a marked line about this.
  • How do you price repair work: flat rate per job, hourly, or a trip fee plus the job? The page says nothing about price until you tell us.

Placeholder text on the page

  • We'll tell you which before we start and keep the opening as small as we can.
  • Yes. One running toilet or one dripping faucet is worth the trip.
  • Yes, we'll install fixtures you bought yourself.

Service Areas

Questions

  • Is Bonham your base, where the truck starts each day?
  • Which of these do you actually serve: Leonard, Honey Grove, Trenton, Savoy, Whitewright, Ladonia, Dodd City, Windom, Ector, Bailey, Telephone, Randolph, Ravenna, and the Lake Bonham and Bois d'Arc Lake areas?
  • Do you charge a trip fee anywhere in Fannin County? The page says no.
  • Do you take jobs in Sherman, Denison or Paris? The page says yes, when the schedule allows.

Placeholder text on the page

  • We also work the smaller towns and the country between them
  • No. There's no trip fee anywhere in Fannin County
  • Yes, when the schedule allows

Honey Grove (launches only if confirmed)

Questions

  • Do you serve Honey Grove and the country around it (Windom, Allen's Chapel, Selfs, the Bois d'Arc Lake lots and out toward Petty)?
  • What arrival time can we honestly promise in Honey Grove? The page says "usually the same day you call."
  • Which jobs do you see most in Honey Grove? The page guesses slow drains and sewer backups in the older houses, plus water heaters.
  • Do you do the plumbing on new houses (rough-in and septic tie-in) around Bois d'Arc Lake? The lake callout suggests calling us before the slab is poured.

Placeholder text on the page

  • Usually the same day you call
  • Mostly slow drains and sewer backups in the older houses, and water heaters

Leonard (launches only if confirmed)

Questions

  • Do you serve Leonard and the country around it (Bailey, Randolph, out toward Celeste and the Hunt County line)?
  • What arrival time can we honestly promise in Leonard? The page says "usually the same day you call."
  • Which jobs do you see most in Leonard? The page guesses slow drains and main line backups in the older houses, plus water heaters near the end of their life.

Placeholder text on the page

  • Usually the same day you call
  • Mostly slow drains and main line backups in the older houses, and water heaters near the end of their life

Savoy (launches only if confirmed)

Questions

  • Do you serve Savoy and the country around it (toward Ector, Ravenna and Whitewright)?
  • What arrival time can we honestly promise in Savoy? The page says "usually the same day you call."
  • Which jobs do you see most in Savoy? The page guesses slow drains and worn-out galvanized water lines in the 1950s and 1960s houses, plus water heaters.

Placeholder text on the page

  • Usually the same day you call
  • Mostly slow drains and worn-out galvanized water lines in the older houses, and water heaters

Trenton (launches only if confirmed)

Questions

  • Do you serve Trenton and the country around it (Orangeville, Randolph, out to the Grayson and Collin County lines)?
  • What arrival time can we honestly promise in Trenton? The page says "usually the same day you call."
  • Which jobs do you see most in Trenton? The page guesses low pressure from old galvanized pipe, slow drains in the older houses, and water heaters.

Placeholder text on the page

  • Usually the same day you call
  • Mostly weak water pressure from old galvanized pipe, slow drains in the older houses, and water heaters

Whitewright (launches only if confirmed)

Questions

  • Do you serve Whitewright and the country around it, even though it is in Grayson County (Kentucky Town, Orangeville on the Fannin side)?
  • What arrival time can we honestly promise in Whitewright? The page says "usually the same day you call."
  • Which jobs do you see most in Whitewright? The page guesses slow drains and old cast iron lines in the older houses, plus gas and electric water heaters.

Placeholder text on the page

  • Yes, and usually the same day you call
  • Mostly slow drains and old cast iron lines in the older houses, and gas and electric water heaters

Sewer Line Repair

Questions

  • Do you own a sewer camera with a locator? The H1, meta description and lede (all from the SEO brief) promise camera inspection and locating the problem. The camera paragraph is marked for you to confirm.
  • Can customers keep a copy of the camera video? The SEO brief says they get the video plus a straight recommendation.
  • Inside Bonham city limits, where does the homeowner's sewer line end and the city's begin: at the tap on the main, or at a cleanout near the property line? Who fixes the tap itself?
  • Do you pull the permits for sewer repairs and replacements in Bonham and the other towns, and schedule the city inspection?
  • How do you price sewer work: a set fee for the camera inspection, then a written quote for the repair? Is the price in writing before any digging starts?
  • Do you install backwater valves? The page suggests asking about one after a city main backup.
  • Do you offer trenchless replacement (pipe bursting or lining)? The page doesn't mention it yet. If you do, we'll add it to the repair or replacement section.
  • Do you take after-hours calls for sewage backups? The safety note links to the emergency plumbing page.

Placeholder text on the page

  • We push a waterproof camera through a cleanout, watch the line on a screen as it goes, and use a locator to mark the problem spot and its depth from the yard
  • and you keep a copy of the video
  • we pull any permit the city requires and schedule the inspection
  • Inside Bonham city limits, the city also handles the tap on the main, and everything from the tap to the house is yours
  • After the camera inspection, you get a written price before any digging starts

Tankless Water Heaters

Questions

  • Which tankless brands do you install and service?
  • Will you repair and descale tankless units someone else installed?
  • Pricing: do you give a written price before work starts? Is there a range you would publish for a typical gas tankless install or a tank-to-tankless conversion?
  • Do you upsize gas and propane lines yourself for tankless installs? The page links to the Gas Line Repair page, which only launches if you offer gas work.
  • For electric tankless installs, who adds the new circuits: an electrician you work with, or one the customer hires? The page says new circuits are a licensed electrician's work.
  • Propane: do you or your RMP hold the Railroad Commission LP-gas exempt registration Texas plumbers need for propane piping and appliances? This page offers propane tankless units.

Placeholder text on the page

  • We install brands local supply houses stock, so parts are easy to get.
  • We give you a written price for the whole job before any work starts.
  • Yes. We repair and descale most major brands, including units we didn't install.

Water Heater Repair

Questions

  • Pricing: do you give a written price for the whole job before any work starts? Would you publish a price range for a standard 40 or 50 gallon tank replacement, gas and electric? (The page shows a TBD instead of numbers.)
  • Permits: which towns you work in require a permit and inspection for a water heater replacement, and do you pull them?
  • Same-day replacement: when a tank has failed, can you usually replace it the same day?
  • Which water heater brands do you install?
  • Propane: Texas plumbers need a Railroad Commission LP-gas exempt registration to work on propane piping and appliances. Do you or your RMP hold it? This page says we repair and replace propane water heaters.
  • Do you haul off the old tank on every replacement? The page says we do.

Placeholder text on the page

  • Old tank hauled off on replacements
  • A permit and city inspection where the city requires one
  • When the old tank has failed, we can usually replace it the same day if the right size is in stock.
  • We install brands local supply houses carry, so parts are easy to get.
  • We give you a written price for the whole job before any work starts.

Water Line Repair

Questions

  • How long does a typical whole-house repipe take you, and do you get the water back on at the end of each workday?
  • After a repipe, do you patch the drywall openings yourselves, or does the homeowner need someone else for that?
  • How do you price a repipe? The page says you walk through the house first and give a written price before any work starts.
  • Do you repipe in PEX, copper or both? The page says you'll tell the customer which one you'd use in their house.

Placeholder text on the page

  • A typical house takes a few days, and we get your water back on at the end of each workday.
  • When we're done, we patch the drywall openings so they're ready for paint.
  • We walk through the house first and give you a written price before any work starts.

Water Softeners and Filters (launches only if confirmed)

Questions

  • Do you install water softeners, whole-house filters and reverse osmosis systems? This page only launches if yes.
  • Do you test water on site (hardness, iron), or send customers to a lab for well water?
  • Which softener and filter brands do you install?
  • Will you repair and service softeners someone else installed?
  • Septic homes: Texas rules (30 TAC 285.37) say a softener that drains to a septic system must regenerate on demand and carry a label with the installer's name. Will you set up and label the softeners you install that way?
  • How do you price softener and filter installs? The page has no prices.

Placeholder text on the page

  • We check hardness and iron on site and send you to a lab for a full well test.
  • We install brands local supply houses carry, so filters and parts are easy to get.
  • Yes. We repair and service most softeners, including ones we didn't install.